Refund Cancellation

At EduDash, we strive to provide high-quality service to our users. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed for our subscription plans. By subscribing to EduDash, you agree to the terms outlined in this policy.

1. Cancellation Policy

  • Prepaid Plan :
    Since the EduDash Essentials plan is a one-time, prepaid package, cancellations are not allowed once payment has been made. We encourage you to review all plan details before making a payment. If you experience issues, please contact us, and we will try to assist you.

  • Postpaid Plan :
    You may cancel your EduDash Pro subscription at any time. To cancel, simply log in to your account, navigate to the billing section, and follow the cancellation instructions. Please note that cancellations must be made before the next billing cycle to avoid being charged for the upcoming month.

    Upon cancellation, you will continue to have access to the platform until the end of the current billing period. No further payments will be charged after the cancellation.

2. Refund Policy

  • Prepaid Plan (EduDash Essentials):
    We do not offer refunds for prepaid subscriptions under any circumstances. Once the payment for the EduDash Essentials plan is processed, it is non-refundable. If you have any concerns before making a purchase, please contact us for assistance.

  • Postpaid Plan (EduDash Pro):
    Refunds are not provided for partial months. If you are unhappy with the service or decide to cancel the subscription, you will be charged only for the current month of usage, and no further charges will apply after the cancellation.

  • Trial Period:
    If EduDash offers a free trial period, no charges will be applied during the trial. If you decide to cancel before the trial ends, you will not be charged. However, if you do not cancel before the trial period expires, you will automatically be enrolled in a paid plan and billed accordingly.

3. How to Request a Refund or Cancellation

  • For Cancellations:
    You can cancel your subscription directly from your EduDash account settings. For any issues with cancellation, please contact our customer support team at [Your Contact Email], and we will assist you in processing the cancellation.

  • For Refund Requests:
    Refund requests will be considered on a case-by-case basis. If you believe you are entitled to a refund under exceptional circumstances (such as technical issues preventing you from using the platform), please contact us at [Your Contact Email] with the details of your request.

4. Refund Process

If a refund is approved, the amount will be credited back to the original payment method within [X] business days. Please note that depending on your payment provider, it may take additional time for the refund to reflect in your account.

5. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this policy periodically for any updates.